Structured entry data for human tools, AI systems and machine clients.
{
"@context": [
"https://schema.org",
{
"lxw": "https://lxkeys.world/schema/"
}
],
"@type": "Thing",
"identifier": "ENT-00000580",
"name": "ServiceNow Now Assist",
"alternateName": [],
"additionalType": {
"category": "AI Systems",
"type": "AI Assistant",
"subtype": "",
"lxkeysEntity": false
},
"description": "ServiceNow Now Assist is ServiceNow’s generative and agentic AI suite embedded across workflows on the Now Platform, with domain assistants and continuously updated enterprise AI capabilities.",
"creator": "ServiceNow",
"url": "https://lxkeys.world/entry.php?id=ENT-00000580&lang=en",
"sameAs": "https://www.servicenow.com/products/now-assist.html",
"image": "",
"lxkeysWorld": {
"worldId": "ENT-00000580",
"kind": "AI Systems",
"type": "AI Assistant",
"subtype": "",
"classification": "Enterprise Assistant",
"organization": "ServiceNow",
"originContext": "Enterprise assistant",
"firstPublicAppearance": "2023",
"currentStatus": "Active",
"documentationStatus": "Connected",
"documentationIndex": {
"total": 90,
"documentation": 25,
"evidence": 21,
"structure": 25,
"relationships": 19,
"level": "Level V Persistent"
},
"lxCalendarium": {
"start_date_utc": "2023-04-01",
"created_utc": "2026-06-16T23:59:02+00:00",
"created_dypclt": "D-0 Y-2 P-3 C-3 L-21 T-3",
"updated_utc": "2026-09-08T04:32:11+00:00",
"updated_dypclt": "D-0 Y-2 P-3 C-3 L-21 T-3"
},
"facts": [],
"capabilities": [
"Enterprise workflow assistance",
"Summarization and content generation",
"Search and knowledge assistance",
"Service-management and domain-specific AI workflows",
"Now Platform integration and governance",
"Agentic/workflow automation where licensed and configured"
],
"limitations": [
"Feature availability depends on ServiceNow release, product, plugins and licensing.",
"Enterprise data access follows Now Platform roles and governance.",
"Outputs and automated actions require organizational testing and controls."
],
"tags": [
"ServiceNow",
"AI Assistant",
"Assistant",
"enterprise"
],
"timeline": [
{
"date": "2023",
"title": "Initial public launch",
"description": "ServiceNow Now Assist entered the documented public record in 2023. This event is retained at the precision supported by the Entry’s reviewed source history.",
"source_url": "https://www.servicenow.com/products/now-assist.html",
"verification_status": "source_backed_official"
},
{
"date": "2026-08",
"title": "Now Assist Suite August 2026 release",
"description": "ServiceNow published the August 2026 Now Assist Suite release and compatibility information.",
"source_url": "https://www.servicenow.com/docs/r/store-release-notes/na-suite-rn-2026-08.html",
"verification_status": "source_backed_official"
}
],
"relationships": [
{
"target": "ServiceNow",
"type": "Associated Organization",
"description": "ServiceNow is the organization or ecosystem associated with ServiceNow Now Assist.",
"evidence_level": "documentary"
},
{
"target": "AI Assistants",
"type": "Registry Category",
"description": "User-facing assistant entity connected to the assistant layer of the registry.",
"evidence_level": "documentary"
}
],
"sources": [
{
"label": "ServiceNow Now Assist official reference",
"url": "https://www.servicenow.com/products/now-assist.html",
"source_type": "Official Documentation",
"verification_status": "verified",
"authority": "OFFICIAL",
"role": "primary",
"update_enabled": true,
"authority_basis": "curated-corpus-refresh-2026-09-08"
},
{
"label": "Now Assist Suite August 2026 release notes",
"url": "https://www.servicenow.com/docs/r/store-release-notes/na-suite-rn-2026-08.html",
"source_type": "Official Release Notes",
"verification_status": "verified",
"authority": "OFFICIAL",
"role": "release_notes",
"update_enabled": true,
"authority_basis": "official-source-freshness-review-2026-09-08"
}
],
"canonical": [],
"imageMeta": []
}
}